By Ron LaVine
Accelerated Cold Call Training, Inc.
01. Talk too much.
02. Listen too little.
03. Ask the wrong types of questions at the wrong time.
04. Use close-ended questions instead of open-ended and vice versa.
05. Forget to ask permission to speak.
06. Talk over other people’s answers.
07. Call on the wrong people who have no authority to buy or influence the decision.
08. Speak to fast due to fear or because they feel uncomfortable.
09. Focus on their products rather than solutions.
10. Speak in a monotone or without enthusiasm or conviction.
11. Use a lot of wishy-washy words in a row like, could you possibly please, denoting a lack of confidence.
12. Don’t identify themselves, their company or what they do properly.
13. Leave their phone number only once and speak too fast.
14. Forget to spell and grammar check their writing.
15. Speak too slow sounding monotonous and boring.
16. Forget to ask for contact details (Name, Title, Email, Ext. reports to, boss’s boss and assistant.
17. Forget to set up a time and date specific action step.
18. Forget to be polite to everyone including assistants.
Seek first to understand and then be understood.
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Make it a great day and a successful week!
Ron S. LaVine, MBA, President
Accelerated Cold Call Training, Inc.
Removing Fear from Cold Calling – Live Cold Call Training
638 Lindero Canyon Drive, Suite 283
Oak Park, CA 91377
818-991-6487 Phone
818-519-3852 Mobile
818-991-5938 Fax
http://www.coldcalltraining.com
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http://www.linkedin.com/in/ronlavine
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